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Privacy Policy
At Gotcha Media K.K., the privacy of our visitors is of extreme importance to us. This privacy policy document outlines the types of personal information is received and collected by our website and how it is used.

If you require any more information or have any questions about our privacy policy, please feel free to contact us by sending a letter or e-mail to:

Gotcha Media K.K.
Izumikan Kioicho 3F
4-3 Kioicho, Chiyoda-ku
Tokyo 102-0094, Japan

E-mail: info@gotchamedia.jp


A. What information Gotcha Media collects from you


Gotcha Media may collect two (2) types of information about you: Personal and Non-Personal.

1. Personal Information

Personal Information refers to information that lets Gotcha Media know the specifics of who you are and which may be used to identify, contact or locate you (e.g. name, postal address, telephone number and e-mail address). Gotcha Media may collect personal information when you use our contact forms including, without limitation, setting up trial account information, filling out surveys, corresponding with Gotcha Media, or otherwise volunteering information about yourself.

2. Non-Personal Information

Non-Personal Information refers to information that, by itself, does not identify you as a specific individual (e.g. demographic information or website visitations). Gotcha Media may collect such non-personal information through any of the methods discussed above.


B. How Gotcha Media collects your information


1. IP addresses

Gotcha Media will occasionally collect visitors' IP addresses to help diagnose problems with servers and to administer Web sites. IP addresses will not be used for any other purpose.

2. Contact forms

Depending on the service, product, or information that visitors request, visitors' contact information (e.g. e-mail addresses or telephone numbers) may be collected. Contact information from these forms is used to send orders and information about our products, services and solutions to customers. Visitors' contact information is also used to contact them when necessary.

3. Cookies

Gotcha Media does not have access to any information about visitors from cookies received while visiting our website. While our website generally does use cookies, they are used primarily for such purposes as session management and retaining the user's custom settings or preferences.


C. How Gotcha Media uses your information


1. System administration

Gotcha Media may use non-personal information for the purposes of system administration, assisting in diagnosing server problems, monitoring system performance and website traffic, and to gather broad demographic information about Gotcha Media customers.

2. Notices to registered users

If you have registered for a trial account, Gotcha Media may use your personal information to send e-mails regarding your registration, including confirmation to verify your identity and the accuracy of any information you have provided, and instructions on how to post content.

3. Contact information

If you contact Gotcha Media by telephone, e-mail or letter, we may keep a record of your contact information and correspondence. If you report a problem with our services, Gotcha Media may collect this information in a file specific to you. You may contact Gotcha Media to request the removal of this information from our database.


D. Disclosure of information to third parties


Gotcha Media does not sell, trade or rent personal information collected through our website or elsewhere to any third party.

In the course of providing an Ooyala Backlot trial account to you, however, we will submit your personal information to our partner company outside of Japan. You should consult the respective privacy policy of our partner company for more detailed information on its practices as well as for instructions about how to opt-out of certain practices.


E. Safeguarding your personal information


To the extent that sensitive personal data is processed about you, we will employ appropriate security measures given the nature of that data. However, you recognise that your use of the Internet and our website is entirely at your own risk. We have tried to create a secure and reliable website for our users. However, we have no responsibility or liability for the security of personal information transmitted via the Internet.

Our website may provide links to third party sites. Please note that we are not responsible for, and have no control over, information that is submitted to or collected by these third parties. Since we do not control those websites, you are responsible for reviewing and abiding by the privacy policies of these third party sites.

In the course of providing services to you, we may engage third parties to carry out certain services/operations on our behalf and transfer your personal information outside of Japan. We will employ appropriate security measures to protect your personal data where that is the case.


F. Changes to privacy policy


Please note that this policy will be reviewed, and may change, from time to time. The revised policy will be posted on our websites so that you are always aware of the information we collect, how we use it and under what circumstances we disclose it.

(October 13th, 2009)

Contact us


Gotcha Media K.K.

Izumikan Kioicho 3F
4-3 Kioicho, Chiyoda-ku
Tokyo 102-0094, Japan

Phone:+81 3 3261 3204
Fax:+81 3 3261 3202
E-mail:info@gotchamedia.jp